Summary
If you believe content stored in Walling infringes a copyright you own or are authorized to enforce, send a written notice to dmca@walling.io that includes everything listed under Submitting a notice. We will review notices we receive in good faith and, where appropriate, remove or disable access to the material and notify the user who posted it. If your content was removed and you believe that was a mistake, you may submit a counter-notice.
Scope
This policy applies to content stored in Walling by our users — walls, sections, bricks, files, comments, and similar material. It does not cover content that Walling itself creates or that appears on our public marketing site. It also does not cover disputes between Walling users about who owns a particular piece of content — those are between the parties involved.
Walling does not proactively monitor user content for infringement. We act on valid notices we receive.
Submitting a notice
Send takedown notices to dmca@walling.io. To be effective under the DMCA (17 U.S.C. §512(c)(3)), your notice must include:
- A physical or electronic signature of the copyright owner (or a person authorized to act on their behalf).
- Identification of the copyrighted work you claim has been infringed. If a single notice covers multiple works, a representative list is fine.
- Identification of the material that is claimed to be infringing and information reasonably sufficient for us to locate it — typically a direct URL inside Walling.
- Your contact information: full legal name, mailing address, telephone number, and email address.
- A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
- A statement, made under penalty of perjury, that the information in the notice is accurate and that you are authorized to act on behalf of the owner of the exclusive right that is allegedly infringed.
Please be specific. The single most common reason notices are delayed is a missing or ambiguous URL. If you can, include a direct link to the item inside Walling (for example a public wall URL) rather than a description alone.
What happens after a notice
When we receive a notice that appears to meet the requirements above, we will:
- Acknowledge receipt at the email address provided.
- Investigate the claim in good faith and, where warranted, remove or disable access to the identified material.
- Notify the affected user, provide them a copy of the notice (which may include your contact information), and inform them of their right to submit a counter-notice.
- Keep a record of the notice and our response for our internal audit trail.
If a notice is incomplete or clearly deficient, we will let you know what is missing so you can resubmit.
Counter-notices
If your content was removed or disabled and you believe that was a mistake or misidentification, you may submit a counter-notice to dmca@walling.io. To be effective under the DMCA (17 U.S.C. §512(g)(3)), your counter-notice must include:
- Your physical or electronic signature.
- Identification of the material that was removed or disabled and the location at which it appeared before removal.
- A statement, made under penalty of perjury, that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification.
- Your full legal name, mailing address, telephone number, and email address.
- A statement that you consent to the jurisdiction of the federal court for the judicial district in which your address is located (or, if outside the United States, for any judicial district in which Walling may be found), and that you will accept service of process from the person who submitted the original notice or their agent.
When we receive a valid counter-notice, we will forward it to the person who submitted the original notice. Unless that person notifies us within ten business days that they have filed a legal action to keep the material disabled, we may restore it. This process is set by statute; please make sure you understand it before submitting a counter-notice, and consider speaking with a lawyer.
Repeat infringers
Walling has a policy of terminating, in appropriate circumstances, the accounts of users we determine to be repeat infringers. What counts as a repeat infringer is evaluated case by case, taking into account the volume and severity of substantiated notices, whether counter-notices were filed and their outcome, and whether the user appears to be acting in good faith.
Misrepresentations
Under 17 U.S.C. §512(f), any person who knowingly materially misrepresents that content is infringing — or that content was removed by mistake — may be liable for damages, including costs and attorneys' fees. Please only submit notices and counter-notices you believe in good faith are accurate.
Trademark and other complaints
This policy covers copyright complaints only. For trademark, publicity, privacy, defamation, or other legal complaints about user content, email legal@walling.io with a description of the issue, the material at issue, and the basis of your claim. We review these on a case-by-case basis.
Contact
Copyright notices
Submit takedown notices and counter-notices here. Include everything listed on this page.
dmca@walling.ioGeneral legal
For anything else related to these policies or your account.
legal@walling.ioWalling Software Inc. · Delaware, USA