Terms of Service

Who we are

Walling is operated by Walling Software Inc., a Delaware corporation. Throughout these terms, “Walling,” “we,” “us,” and “our” refer to Walling Software Inc.. “You” refers to the person or entity using Walling under the account.

Acceptance of terms

By creating an account, signing in, or otherwise using Walling, you agree to these terms and to our Privacy Policy. If you are using Walling on behalf of an organization, you represent that you have the authority to bind that organization to these terms, and “you” refers to that organization.

If you do not agree to these terms, do not use Walling.

Your account

You must be at least 13 years old (or the minimum age in your jurisdiction) to use Walling. You are responsible for:

• Providing accurate information when you create your account.
• Keeping your credentials confidential and securing the devices that have access.
• All activity that occurs under your account, including invited members of any workspace you own.
• Notifying us at security@walling.io if you suspect unauthorized use.

Changes to these terms

We may update these terms from time to time. When we make material changes, we will update the “Last updated” date at the top of this page and, where appropriate, notify you in the app or by email. Continued use of Walling after the effective date constitutes acceptance of the revised terms.

License to use Walling

Subject to these terms and your payment of any applicable fees, Walling Software Inc. grants you a limited, non-exclusive, non-transferable, revocable license to access and use Walling for your internal personal or business use.

We retain all right, title, and interest in and to Walling, including the software, user interfaces, brand, and documentation. No rights are granted to you other than those expressly set out in these terms.

Acceptable use

You agree not to use Walling, and not to encourage or permit anyone else to use Walling, to:

• Do anything illegal, or facilitate illegal activity through Walling.
• Upload, send, or generate content that is harmful, harassing, deceptive, infringing, or violates the rights of others.
• Send spam, malware, or unsolicited bulk communications using Walling or accounts you sign up for here.
• Attempt to access another customer’s data, disrupt the service, or circumvent our security and rate limits.
• Scrape, copy, or reverse-engineer Walling for the purpose of building a competing product.
• Resell, sublicense, or expose Walling as a hosted service to third parties without a written agreement.

Your content

You retain all ownership rights to the walls, sections, bricks, files, comments, and other content you create or upload to Walling (your “Content”). You grant us a worldwide, royalty-free license to host, store, transmit, display, and process your Content solely to operate and improve the service for you — including syncing across your devices, sharing with people you invite, generating previews and search indexes, and powering AI features you choose to use.

• You are responsible for your Content and for having the rights necessary to upload it.
• We do not claim ownership of your Content, and we do not use it to train shared AI models.
• You can export and delete your Content from the app at any time. See our retention policy.
• We may remove Content that violates these terms or applicable law.

Third-party services and AI clients

Walling integrates with third-party services (such as authentication providers, AI model providers, payment processing, and external AI clients connected via the Model Context Protocol). Your use of those services is governed by their own terms and privacy policies.

When you authorize an MCP connection, the connecting client (for example Claude, Cursor, or ChatGPT) receives access scoped to the permissions you grant. We are not responsible for the connecting client’s handling of the data it receives. You can revoke any connection from Settings → Connections at any time.

Plans and billing

Walling is offered on free and paid plans. Current pricing and plan features are listed on our pricing page; we may update them and will give reasonable notice of material changes.

Paid subscriptions renew automatically at the end of each billing period using the payment method on file, unless you cancel before the renewal date. Walling uses Paddle.com as its Merchant of Record for all paid subscriptions. Paddle is the seller of record, handles all payment processing, and collects and remits applicable taxes on our behalf. By purchasing a paid plan, you authorize Paddle to charge your payment method for any fees that come due.

Trials, taxes, and refunds

• Trials. Free trials end automatically on the date shown when you start the trial. If you do not cancel before then, your plan converts to a paid subscription at the listed price.
• Taxes. Paddle, as our Merchant of Record, calculates and collects applicable sales tax, VAT, GST, or similar taxes based on your billing location. The tax amount appears on the receipt Paddle issues for each charge.
• Refunds. Except where required by law, fees are non-refundable. If you believe you have been billed in error, email billing@walling.io within 30 days and we will work with you to resolve it.

Cancellation

You can cancel a paid subscription at any time from Settings → Billing. Your plan remains active until the end of the current billing period, after which it will not renew. You can also delete your account at any time from Settings → Account.

Termination

We may suspend or terminate your access to Walling, with or without notice, if you violate these terms, if your use creates risk for us or other customers, or as required by law. If we terminate your account for cause, we may withhold a pro-rata refund of pre-paid fees.

Sections that by their nature should survive termination — including ownership, disclaimers, limitation of liability, indemnification, disputes, and general — will survive.

Disclaimers and limitation of liability

The legal limits in this section are an essential part of the bargain between us and allow us to offer Walling at its current price.

Indemnification

You agree to indemnify and hold harmless Walling Software Inc. and its officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including reasonable legal fees) arising out of or relating to your Content, your use of Walling in violation of these terms, or your violation of any law or the rights of a third party.

Disputes and governing law

These terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Subject to the next paragraph, you and Walling Software Inc. agree that the state and federal courts located in Delaware will have exclusive jurisdiction over any dispute arising out of or relating to these terms or Walling.

Informal resolution first. Before filing a claim, you agree to try to resolve the dispute informally by emailing legal@walling.io with a description of the issue. We will do the same. If we cannot resolve the dispute within 60 days, either party may pursue formal proceedings.

General

• Entire agreement. These terms, together with our Privacy Policy and any order forms or supplemental terms you agree to, are the entire agreement between you and Walling Software Inc. regarding Walling.
• Severability. If any provision is held unenforceable, the remaining provisions will remain in effect.
• No waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
• Assignment. You may not assign these terms without our prior written consent. We may assign them in connection with a merger, acquisition, or sale of assets.
• Force majeure. Neither party is liable for delay or failure to perform due to causes beyond its reasonable control.

Contact

Walling Software Inc. · Delaware, USA